The consulting services provided by BBF Associates follow the primary tenants of the client retention products she markets--- that is to understand and manage the clients' expectations. Her consulting assignments begin with an understanding of the client goals and objectives--- be it sales training, client retention or helping an organization develop or redefine their briefing program. Once the project has been defined, Ms. Fritschner conducts a short expectation meeting to insure she not only meets but also exceeds her client's expectations. Projects typically begin with the site visit and client meeting. Depending upon the project, the work may be conducted at the client offices or in her office in San Diego, CA. Constant communication exists through email and the phone throughout the duration of the project. Follow-up is an important facet of the work conducted by BBF Associates. While a project may be complete, the relationship is not. BBF Associates prides itself on the long lasting client relationships and the constant support she brings to her clients.

Executive Briefing/Investor Program Consulting Services


Executive Briefing Programs are high-end multimedia conference facilities where clients and prospects are invited to meet with corporate executives or technical management as part of their buying process. BBF Associates works with her clients to help them create a new program or redefine their existing program. There are proven strategies and techniques, employed by major corporations that Ms. Fritschner integrates into her client's programs. The end result is to provide an extraordinary experience for your clients. The same concepts used to create an exciting and goal oriented Executive Briefing can be utilized for investor relations meetings.


Employee Retention Process


BBF Associates has developed a unique process to identify the characteristics and success factors of individuals best suited for employment at your company. The process includes focus groups, individual interviews, and third party interviews. The outcomes include profiles for success and the conditions by which that success will be achieved. Recommendations are made regarding orientation and training and development issues. Issues that are explored as part of the process include:

  • Characteristics of successful employees
  • Success factors
  • Conditions by which employees are able to achieve success
  • Work environment issues and concerns
  • Growth opportunities
  • Levels of authority and responsibility
  • Reasons for attrition
  • Orientation process
  • Developmental activities

New Employee Orientation

It is important for any new employee to feel a part of the company, understand the corporate culture and be educated about how to successfully work within the organization. It is not enough to simply have a new employee fill out the forms-to develop a loyal employee; time must be taken to make them feel part of the company. This program is customized to each company and includes:

  • Orientation program, processes and materials
  • Activities to bring a new employee into a department
  • Feedback methods
  • On-going development activities
© 2000 BBF Associates